The Secrets of Frontline Employee Experience Success

In a market where frontline talent is scarce, it is crucial to adopt a strategic approach to the employee experience.

Join host Ben Eubanks of Lighthouse Research & Advisory as he leads a panel discussion with HR executives who are delivering best-in-class experiences for their frontline employees. Uncover unique perspectives on:

• What the frontline expects from employers
• How to define a winning frontline employee experience
• How frontline technology can support better employee and manager experiences

Meet The Panel

Ben Eubanks is an author, speaker, and researcher living in Huntsville, AL. His team surveys thousands of employers and workers each year to understand the latest workplace trends and changes. His latest bestselling book, Talent Scarcity, explores how to hire and keep workers during a talent shortage. He also hosts We're Only Human, a podcast focusing on improving human resources, one HR pro at a time. 

Gemma Eley is Hawksmoor's People Director and is passionate about employee communication and engagement, talent management, and diversity and inclusion. Hawksmoor has been named as one of the top companies to work for in the UK by Best Companies every year for the past decade.

Michele Corkins is the Senior Manager, People Solutions at Hawaiian Bros Island Grill - the fast-growing, award-winning restaurant concept. Hawaiian Bros currently has more than 30 restaurants across six states in the U.S. and has been recognized nationally, including QSR’s Best Brands to Work For.

Ana Ledesma is the Director of Human Resources at Just Salad, a QSR with over 60+ restaurants across the U.S. She has over 9 years of HR experience with a primary focus in the food + hospitality industry.