---
title: Meeting the Needs of Frontline Workers Today
description: Explore Harri's guide on empowering frontline workers in today's service economy. Read our report for essential insights for higher engagement and reduced turnover.
image: https://go.harri.com/hubfs/Screen%20Shot%202023-02-16%20at%2010.18.22%20AM.png
---

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### Guide

## Meeting the Needs of Frontline Workers Today

# It’s Time for Frontline Workers to Know They’re Seen

The service economy today is facing two seemingly opposite realities - on the one hand, the service industry accounts for nearly 9 in 10 U.S. jobs, and its share of the labor market is growing. On the other hand, the needs of the frontline worker have been largely forgotten. At best, meeting these needs continues to lag behind addressing those of back-office employees.

This new report addresses three current challenges facing the industry and discusses how you can:

1. Drive higher employee engagement
2. Improve hiring and reduce turnover
3. Create a more personalized frontline experience

 

 

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